FAQS
Appointment Questions
You can make an appointment directly by phone or online. Book an appointment now.
If your appointment is successful, you will receive an SMS notification from us with information related to your appointment.
If you need to change your appointment time, you need to call us at least one day in advance to let us know.
If you want to cancel your appointment, you need to call us at least one day in advance to let us know.
Yes, you can make an appointment for your friend, you just need to tell us your friend’s name and contact information.
Yes, but if this is your first appointment with one of our therapists, you will need to make an appointment for a consultation first.
Sorry, we do not accept walk-in guests. You need to make a reservation with us in advance to ensure we have a place for you.
Yes, you can get service in a double room with a friend.
If you are unable to arrive at the time of your reservation, please call us in advance so that we can confirm that there will be a place for you when you arrive.
We accept different kinds of cards, including Visa, mastercard, debit.
Insurance Questions
You need to confirm your rights with your insurance company.
You will need to check with your insurance company for specific details of your coverage.
Yes, we can also provide receipts for the packages you purchase.
Yes, just contact our reception and tell us the date you have completed the service.
Acupuncture Issues
Yes, but if this is your first appointment with us, you will need to make an appointment for a consultation first.
Yes, you can book multiple services with our receptionist.
Acupuncture is also available for children, and the specific treatment needs to be evaluated by us before proceeding.
You should not be too tired before acupuncture, not have an empty stomach, and wear loose clothing for acupuncture treatments.
Do not move during the period of acupuncture, listen to our instructions and cooperate with the treatment.
The usual acupuncture time is 40 minutes, but if the case is special please follow our instructions.
Depending on your pathology, we will make a judgment and tell you how many treatments are needed.
After acupuncture, there will be many sensations, such as soreness, numbness, heaviness, swelling, and even pain, all of which are needle sensations and are normal.
Acupuncture treatment is generally painless, and the local sensation of soreness, numbness, swelling and heaviness is also an effective response to acupuncture.
Massage Issues
We have 6 types of massage services to choose from, please see our service page Massage.
When you make an appointment you will need to fill out a patient intake form.
Yes, you can choose your preferred massage therapist.
Yes, you can choose a female masseuse but you have to do it for the necessary reasons.
Yes, but you need to change it before you do the service, if you change it during the service, the service time does not change.
Yes, you can book multiple services with our receptionist.
Yes, but you need to tell our receptionist in advance.
Yes, you can ask your preferred therapist to continue the service for you.
Of course, the Quebec Association of Massage Therapists strongly recommends that clients should tip their massage therapists as a token of appreciation and respect.